To Whom It May Concern:

Bob Charland and I are the Owners/Operators of Shark Cycle in Stafford Springs, CT and have been in business for over fourteen years. We are currently one of the largest power sport stores in CT selling over 1500 units resulting in 10M in sales in 2008. Polaris reported our store as a 'top gun' dealer for highest ATV sales in New England for three years in a row and we pride ourselves for being the 'best in class' in customer service.

Our business has a variety of insurance needs and had worked with several agents before we met Chris Paradiso, Paradiso Insurance in 19989. The difference between Chris and other agents we've worked with is that he is hands-on, attentive to our needs on an ongoing basis, and puts significant effort into ensuring we have the right amount of coverage at the best price. Other agents had left us somewhat exposed and forgot about us immediately after the sale.

Chris keeps his finger on the pulse and follows up with us to ensure that we are pleased with the service we are getting and consults with us on a regular basis regarding our insurance needs. We get personal attention and he is always available to take our calls and answer any questions or concerns we might have. In addition, we, like Chris, have a strategic vision for our company and part of that strategy is to capitalize on Internet marketing in order to gain competitive advantage and increase our future sales. Chris goes out of his way to share Internet marketing information that has assisted us in growing our business. We know that our business relationship with Chris and Paradiso Insurance will continue for many, many, many years to come!