10 Apr Meet Hillary, Our Head of Personal Lines
If you needed assistance with anything over the phone or in person, you may have spoken with Hillary Palmberg, our head of personal lines here at Paradiso Insurance. Hillary is a real team player at the insurance agency and has worked her way up to get where she is now.
She’s been with us for quite some time and is a very important part of Paradiso Insurance. Hillary helps our clients with a variety of tasks, from helping them submit a claim to renewing a policy, she can do it all!
In fact, she was even awarded agent of the month by Agency Performance Partners for all her hard work! Therefore, we’d thought it’d be appropriate to sit her down and ask her some questions to learn what Hillary is really like outside of the agency.
Who is Hillary outside of Paradiso Insurance?
I’m an outdoorsy person. I like to go for walks and go quading.
Oh, I also love looking at memes.
What do you like to do with your free time in the evenings and/or on weekends?
I love to do a variety of things when I have free time. I love to be socially active and try new restaurants.
I’m also currently part of a bowling league!
What is your favorite joke?
Well, I really love cheesy jokes and puns. Here’s a favorite of mine:
What do you call a seagull that flies over the bay?
What is your biggest fear?
I’m afraid of falling through the ice and getting trapped underneath and drowning.
What was your most recent vacation spot, and any activities you enjoyed while away?
I went to Key West and went tandem parasailing. It was 1000 feet from the boat and a lot of fun. Deep sea fishing is also another great activity I enjoy!
Can you tell me a little bit about your family/home life? Pets? Kids? Etc.
I have two dogs named Kimbo and Soapey. I love them so much. They are my fur babies.
How has life for you changed since you started working for Paradiso Insurance?
Well, I started working here 6 years ago just answering phones and doing administrative work. I then was bumped up to a service lines specialist and then a renewal lines specialist. Now, I’m working on agent and new business policies!
Chris has given me the wonderful opportunity to take courses based around insurance. I passed all the classes and tests needed to become a licensed agent. I received my commercial licence first shot, too.
I like that I have a very important role here at Paradiso Insurance and am needed for a variety of tasks. Actually, I was able to figure out how to fix a data issue for commercial lines, which makes me happy to know I can help the agency in anyway I can. I have a bit of a geeky side with math and numbers. I love looking at reports and seeing data.
What are your skills and what can you help our customers with when they stop in?
Well, because I have extensive history in all departments I can help our customers with a bunch of different things. I can review renewals and work on quotes. I can work on hard to place policies, high value policies, and policies with a lot of claims. We can find a market for almost anything at Paradiso Insurance.
Oh, I’ll also offer you coffee when you’re here!
Is there anything else specifically that you’d like to include?
I really love cooking. Right now I have been killing it with casseroles. Casseroles make it easy to plan for the week and they taste great! I use spinach and kale in a lot of them. The other day I made chicken enchilada casseroles.
So, now that you’ve gotten to know Hillary a bit better, why not stop in and have her review your current policy? We’re positive she can find you a great deal!