Insurance can be confusing, but sometimes it can be even more difficult to understand where your coverage is coming from, especially when you’ve purchased a policy through an independent agency over a big name insurance carrier. However, our insurance agency is here to help.
So, what’s the difference between an insurance carrier and an independent insurance agency?
An independent insurance agency, like ours, writes and sells policies through multiple carriers. Additionally, many independent insurance agencies have the freedom to choose which carriers they represent and which insurance products they want to sell.
Some insurance agents can work for a single carrier, but then can only sell policies under that company – these are called “captive agents.” However, independent insurance agencies like ours work with multiple carriers. Therefore, we can provide you the best rate and coverage for your individual needs.
Additionally, if you feel your current insurance carrier isn’t meeting your needs, we’ll be more than happy to shop your policy out – meaning we can compare rates and coverage options between all of the companies we represent. We understand that life can change in an instant, and we want to make any policy modifications easier for you.
Independent agencies work for you.
As a customer, you are our main priority and at Paradiso Insurance, we promise to work for you.
First and foremost, when you call, we won’t place you on hold for a prolonged period of time, and you certainly won’t get a response from an automated machine. At Paradiso Insurance, our customers come first, and we don’t want to leave you feeling inconvenienced or forgotten. We make sure to answer your calls every single time, and if we’re not available, our priority is to get back to you.
We’ll make sure to remind you ahead of time when your policy payment is nearing the due date, and when your policy is going to renew, as a courtesy to you. Of course, we also make sure to communicate with you through your preferred method of contact via text, email, or over the phone.
So, whether you’re purchasing a new home or adding a vehicle to your policy, at Paradiso Insurance, we believe that you can confidently understand your insurance while having the best possible customer experience.
Independent agencies support you.
Think of our independent insurance agency as the bridging the gap between you and your options- we take care of all the grunt work for you. For example, if you need to file a claim or change a current policy we’ll take care of the paperwork and work with you every step of the way. This way everything is processed in a timely manner, correct, and easy for you to understand.
Additionally, there may be times a carrier may need to know certain details about the insured property. So, in the event a carrier needs more information, we relay what is needed back to you, and ensure everything is correct. Therefore, you’re fully protected in case of an incident.
At Paradiso Insurance, we want to make sure all of our customers are taken care of. We understand buying insurance may not be everyone’s most enjoyable task, but the least we can do is make the process much simpler for you. Let our agency assist you with your insurance needs. Stop into our office or call today!